Timeless Elegance in a Long Dress
Elevate your wardrobe with this sophisticated long dress, designed for weddings, galas, and elegant evenings. With a refined cut that enhances your silhouette and premium fabrics that ensure effortless comfort, this dress is the perfect balance of luxury and ease.
Why You'll Love It:
- Flawless Design: Crafted for a graceful and flattering fit.
- Effortless Comfort: Soft, high-quality fabrics for all-day wear.
- Versatile Sophistication: Perfect for any special occasion.
Step into elegance and make every moment unforgettable.
Zella London Shipping Policy
At Zella London, we are committed to providing an exceptional shopping experience for our UK customers.
Delivery Times
Below are the estimated delivery times for all packages:
• Order cutoff time: 12:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery
estimate.
• Order handling time: 1 to 2 business days (Monday to Friday). Once your order is
processed, it will be shipped by one of our trusted carriers.
• Transit time: 6 to 8 business days (Monday to Friday).
• Estimated delivery time: 7 to 10 business days.
Carrier Services
We partner with the following reliable carriers for deliveries within the United Kingdom.
• Royal Mail
• UPS
Shipping Costs
Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum
order requirement.
For more details about delivery, please refer to our full shipping policy.
Contact Us
Email: Support@zellalondon.com
Phone: +442045770236
Business Adress: 39 Ludgate Hill London, EC4M 7JN
30-Day Easy Returns
We want you to love your purchase! If you’re not satisfied, you can return your items easily within 30 days.
Return Policy Overview
- 30 days from receiving your order.
- Items must be unused and in original condition with packaging.
- Free return.
- You cover the return shipping cost.
How to Return an Item
- Email Support@zellalondon.com with your order number and reason for return.
- We’ll send you return authorization and instructions.
- Repack the item and send it using the prepaid label we provide.
Refund Process
- After we inspect the returned item, we’ll process your refund.
- Refunds are usually processed within 7 business days.
Exchanges
Need a different size, color, or product? Contact us to arrange an exchange.
Non-Returnable Items
For hygiene and safety, some items are non-returnable and will be marked as such in the product description.
For more details about returns and refunds, please refer to our full returns policy.
Spring Collection
Discover our Spring Collection – a blend of breezy silhouettes, soft tones and effortless styles made for the season ahead. Take a look and find your new favourites.
Best Sellers
From everyday essentials to standout pieces – these are the styles everyone’s loving right now. Explore our bestsellers and see what the hype is all about. Your next favourite might be just a click away.
Frequently Asked Questions
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Zella London is a modern womenswear brand rooted in the belief that confidence starts with how you feel in what you wear. We create refined, understated pieces designed to move with you—through seasons, moods, and moments.
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Yes, we offer free standard shipping on all orders—no minimum spend required. We believe great style should arrive at your door with ease.
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You have the right to return your order within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.
If the product is defective, incorrect, or damaged on arrival, return shipping is free and you will be offered a full refund or replacement.
For returns due to change of mind, both the return shipping cost and responsibility lie with the customer. We strongly recommend using a trackable shipping method.
Refunds are processed within 7 business days after the returned item has been inspected.
For full details or to start a return, please contact us at support@zellalondon.com.
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Once your order has shipped, you’ll receive a tracking link via email. You can also track your delivery anytime on our Track Your Order page.
